DealerStar News

Stay tuned with the news from Dealerstar 

June 2018 – DealerStar is Certified by DealerSocket CRM

DealerStar DMS has been certified by DealerSocket CRM and offers exceptionally quick integration points. Dealerships can push a deal from DealerSocket in real-time to DealerStar DMS, saving time on every deal and eliminating double entry. A dealership’s valuable service and sales history from DealerStar is sent to DealerSocket to enable the CRM users to use this data to sell and service more vehicles. In addition, the vehicle inventory is sent in real time to DealerSocket. "Older DMS systems only send the vehicle inventory at night to their CRM provider," said Sandi Jerome, president of DealerStar DMS. “DealerStar’s real time vehicle inventory sync means that if you get in a dozen new vehicles today, they are in the DealerSocket system today – instead of tomorrow.” In addition to the deal, service and sales history, and quick vehicle inventory update, DealerStar also has an enhanced Customer sync with DealerSocket. “Duplicate customers are a real problem when you have two different databases,” added Sandi Jerome. “With our DealerSocket integration, the DealerStar system checks for a customer in DealerSocket and when the DealerStar user makes changes in DealerStar, or adds a new customer, that is immediately sent to DealerSocket.” DealerStar’s first DealerSocket client goes live on the integration this month along with DealerStar’s new Ford integration.

December 2017 – DealerStar DMS has completed integration with Ford

DealerStar DMS has completed integration with Ford. DealerStar’s dealer management software (DMS) now integrates with Ford with over 13 applications including warranty claim submission, financial statement, parts orders, and vehicle history. DealerStar’s unique factory integration is tightly interfaced with the DMS enabling users to interact with Ford without leaving the DMS application.

"Older DMS systems require the users to leave the DMS screen and log into the separate factory DCS application," said Sandi Jerome, president of DealerStar DMS. “DealerStar designed the factory integration as part of the service, parts, sales, and accounting apps.”

Typical factory integration is a multi-step process. For example, the repair order is closed and then the warranty claim is created. If the user makes changes to the claim, it is not always updated back to the repair order record. DealerStar enables transmission of the warranty claim or parts order while still inside the record and all edits are saved. “This means higher productivity and prevents ordering or reporting the wrong information to the factory,” added Jerome. “As a profit-focused DMS, DealerStar provides dealers with the tools they need to increase profit with better internal control.”

July 2017 – DealerStar Adds Total Recall

Automotive and Truck Dealerships using DealerStar DMS now have expanded factory integration using the vehicle history inquiry to alert both the service and sales department when there is an open recall for a vehicle. "Many times a dealership inadvertently sells a vehicle that had an open recall or neglects to check for recalls on repair orders that are a few days old," said Sandi Jerome, president of DealerStar DMS. “DealerStar DMS also checks for recalls when the vehicle is added to inventory or a new deal is created." Typical factory vehicle inquires happen in a DMS when a customer brings their car in for service. Most repairs are completed the same day, but sometimes the repairs can take days or weeks to complete. Depending on factory setups, DealerStar DMS runs a vehicle inquiry each night for every open repair order and vehicle in stock. Large alerts show on the vehicle inventory record, open repair order and deal screens. In addition, when a repair order is first created in DealerStar DMS and there is an open recall, the labor lines are automatically added the repair order. “If the service advisor deletes these lines or any other recommended service labor lines, DealerStar DMS keeps a record of the deletion,” added Jerome. “As a profit-focused DMS, DealerStar provides dealers with the tools they need to increase profit with better internal control.”

Nov 2016 DealerStar Complete Integration with CarFax

DealerStar DMS has completed the integration with MyCarFax. By sending the dealerships' service history to MyCarFax, customers of DealerStar’s dealership clients can log into the new MyCarFax app and view their repair order history and recalls. Customers can review recommend maintenance and with a simple click, the customer is directed to the dealer’s website to create a service appointment. According to Ryan Pierson, the owner of Crossway Auto Center, "The key to repeat sales and profitability is getting our customers back into the shop on a regular basis. This app increases loyalty and our customers love it!" Sandi Jerome, the president of DealerStar DMS added, “DealerStar DMS is focused on increasing profits for our dealers. By creating a tight integration to MyCarFax at no charge to our dealers, their revenue increases without any added expense.”

Sept 2016 DealerStar marks fourth year installed at dealerships

This month marked the 4th anniversary of their first fully integrated DMS installation at a franchised dealership. This first client is still on DealerStar today! We have successfully updated all our clients to our new "Bootstrap" version of DealerStar 2.0 that enables a single format for all devices; desktop, tablets, and smartphones.

Jan 2016 DealerStar Founder, Sandi Jerome Speaks at 20th Digital Dealer Conference

Sandi's workshop on DMS reports and Extractions was a great success. Attendees were able to ask their tough questions and express how difficult it is to get the data they need from R+R, CDK (ADP,) DealerTrack, and the other alternative DMS systems.

Oct 2015 DealerStar Update on Honda, Chrysler, and Ford Progress

We have received the specs for Honda certification and have begun that programming along with entering the Ford certification program. The Chrysler financial statement is almost done and we've completed the Chrysler parts master. These 6 integrations; Ford, KIA, VW, Chrysler, Honda and GM will cover 80% of the total dealerships or 13,680 total. If we can eventually get a little less than 10% of that market or 1300 dealerships paying an average of $2000 a month, then that will mean over 31 million in revenue. Of course, we'll continue to try for Nissan, Toyota, Mercedes, BMW, and Mazda and any other factory that will let us into their certification program.

Sept 2015 DealerStar completes VW and KIA integration

We have completed our integration of both VW and KIA with our first KIA dealer being installed right after our first GM dealer installation is complete. We have also upgraded our source code to mysqli extensions to be ready for the newer versions of PHP. We completed this task 2 years ahead of schedule.

March 2015 DealerStar approved by GM

DealerStar today announced that their DMS has been approved by General Motors (GM) for all DTAP Required integrations as well as some of the Preferred integrations. DealerStar's DMS is now fully certified under GM DTAP. "DealerStar is focused on making our fully web-based dealership management system interact easier with GM to increase efficiency and profitably," said Sandi Jerome, President of DealerStar. "We will be working closely with our GM Dealers to determine which of the additional preferred integrations they would like us to integrate next. With DealerStar being a fully web-based system, we can increase manufacturer integration by using web services to help GM dealerships improve the accuracy and productivity of their employees, which, in turn, can improve the overall profitability of their dealership operations." GM integrations give dealership personnel the ability to view in DealerStar applications information from GM including vehicle history, parts pricing, supersession history, and warranty status. In addition, GM dealers can view the availability of a specific part at the dealership's distribution center along with two additional centers as well as displaying key ordering and shipping information such as stock availability, weight, and hazardous material indication. DealerStar's GM integration helps dealers increase the productivity of employees by reducing time spent switching between browser tabs, provide better vehicle, warranty and parts accuracy, increase customer satisfaction through quick answers to customer inquiries, and reduce the time service technicians wait for parts requests to be fulfilled.

Nov 2014 DealerStar Receives 2nd Web-based DMS Patent

DealerStar Inc., has announced that a patent was granted for US Application 13/488,467 titled; Web-Based Dealership Management System. This is the 2nd patent granted to DealerStar and designer Sandra Jerome that relates to a fully integrated web-based DMS. Last year, DealerStar announced the issuance of US Patent No. 8495487 that covered the database, technical layers, browser and mobile access, factory communications, and web-based structure of a DMS. The original patent was split into a 2nd divisional patent for the calculations and processing of the DMS data. This 2nd divisional patent has been granted and includes features like vehicle monthly payment calculations, insurance, reserve and gross profit calculations, payroll processing, labor rates, parts matrix pricing, sales tax computations, and integrated accounting and reporting functions. According to designer, Sandi Jerome, "This is great news for our group of charter investors that believed in our vision and invested in DealerStar long before the patents were granted. It demonstrates that we have a better, faster, and more economical way to deliver a cloud-based DMS to dealers at a lower price. In the long run, we'll have less internal support and R&D costs and we've already shown how easy it was to embrace new technology like mobile access. All our screens can be accessed by any browser on any device including smart phones and tablets. As more 3rd parties like manufacturers move to web services, the sharing of data with a fully integrated web-based DMS is faster and easier than old legacy DMS systems. We are 50% complete with VW integration, 90% complete with GM and now working on KIA and Chrysler."

Address

East Coast Office
DealerStar Inc.
4327 S Hwy 27 Suite 601
Clermont, FL 34711

  

West Coast Offices
DealerStar Inc.
P.O. Box 2713
Port Angeles, WA 98362